Reggie is a user experience (UX) and market research insights professional with over 20 years of experience in various industries. He excels at user research, translating user needs into actionable insights, and effectively communicating those insights with a point of view to stakeholders. His expertise spans data analytics, user research methodologies, human-centered design principles, and system design and optimization. He has built and led small and large teams of researchers and designers over the course of his career. He is currently Head of UX Research at Zendesk.
